Position: Operations Supervisor
Hours: Typically, Monday-Friday but flexible availability needed over weekend, during peak/holiday, and to support the needs of the business.
About the role!
- You will be an expert in your area of responsibility, overseeing stock control and all operational processes relating to stock, all whilst upholding exceptional store standards.
- The pace is fast moving and dynamic, which requires high levels of productivity, and outstanding performance against required business KPIs to deliver a seamless support service to the store.
- You will be the primary contact between Head Office and the store, ensuring that all stock opportunities are communicated.
- You will support trials of different operational processes before we launch to all stores.
- You will communicate business risks regarding stock directly to your line manager and Regional Manager.
- Training will form part of your role, working with the store team to upskill their knowledge in stock processes, ensuring commercial awareness within the team, and that all stock compliances are adhered to consistently.
- Stock loss prevention, stock damage prevention, and general stock safety will be your responsibility; therefore, you will maintain all stock areas back of house & on the shop floor.
About you!
- Previous experience within retail operations preferred.
- Strong organisational skills and attention to detail.
- Ability to deliver a ‘customer first’ experience.
- Team player with the ability to work alone.
- Always lead by example, focusing on evolving the store opportunities.
- Flexibility to meet rapidly changing priorities and deadlines.
- Able to build strong and effective relationships.
- Excellent communication skills.
- Ability to understand store targets and KPI’S.
- Embraces change.
- Professional approach.
- Excellent planning and time management capabilities.
If you would like to apply please bring your CV into the store.