The Liverpool ONE Gift Card
The Liverpool ONE Gift Card is the perfect gift for every occasion, from Christmas and birthdays to graduations, and more.
Redeemable at over 160 of our stores, restaurants and bars*, lucky recipients can treat themselves to whatever they like, at their own convenience – be it new clothes, a meal for two, or even a trip to the cinema.
We’re pleased to announce that the Gift Card is now redeemable at Beauty Bazaar Harvey Nichols too!
Liverpool ONE gift cards can be purchased on line or from the Tourist Information Centre, on Wall Street, in Liverpool ONE
Our gift cards come with four stylish designs to choose from. Simply load it up with £5 to £500 and your Gift Card is ready to go.
Gift Cards are available to purchase at Liverpool ONE, or online here.
- Gift Cards expire 12 months from the date of purchase.
- Gift Cards cannot be spent online.
My Gift Card has expired – what can be done?
Your Gift Card is valid for a period of 12 months from the date of purchase. Should you have a card that expired whilst our centre was closed, please contact Gift Card Support at our provider EML via the number printed on the back of your card, or email email@example.com, who can assist you further.
Corporate Gift Card
For corporate Gift Card orders please click here.
Gift Card FAQs
What makes the Liverpool ONE Gift Card different from other gift cards?
Unlike a store Gift Card which limits you to purchases only at that store, the Liverpool ONE Gift Card can be used in any store, restaurant or leisure amenity in Liverpool ONE where MasterCard is accepted. A small number of exceptions do apply. Please see the list below.
Where can I purchase the Liverpool ONE Gift Card?
The Gift Card can be purchased either at our vending machine or our Liverpool ONE Gift Card Centre, located near to our toilet facilities at 5 Wall Street, Liverpool, L1 8JQ or by clicking here.
*Stores and Restaurants that DO NOT accept the Liverpool ONE Gift Card?
Although the Liverpool ONE Gift Card is accepted by the vast majority of our stores, restaurants and leisure brands, there are a few exceptions. These include, but aren’t limited to:
BREAD STREET KITCHEN & BAR
MY COOKIE DOUGH
SMOKE & DOUGH
Is the Liverpool ONE Gift Card a credit card?
The Gift Card is a prepaid, single loaded card. It is not a credit card and you cannot reload your Gift Card with additional funds.
How much can I load onto a Liverpool ONE Gift Card?
Liverpool ONE Gift Cards can be loaded with any amount from £5 to £500.
Can I give the Liverpool ONE Gift Card to someone under the age of 18?
Yes, there are no age restrictions on the use of the Liverpool ONE Gift Card.
How much will it cost to process the order?
Gift Cards bought from our vending machine at Liverpool ONE cost nothing to process. However, if you purchase a Gift Card online, a delivery charge will apply.
What is the minimum order size, and what is the maximum order size?
You can order as many Gift Cards as you wish.
What payment options are available?
Cash is accepted for transactions up to the value of £250. We also accept all major credit and debit cards including Switch, Mastercard, Delta, Visa, Solo and Visa Electron. We do not accept American Express as a means of payment. Please note: gift cards must be purchased within the UK and the payee is required to have a UK address.
What if I want to buy something that costs more than the value of the Liverpool ONE Gift Card?
Your Gift Card can be used for full or part payment for purchases. If you wish to purchase an item which costs more than the value of your Gift Card, simply let the cashier know how much is on your card so that the difference is deducted before the Gift Card is swiped. For example, if you have a Gift Card with a value of £10 and wish to use it as a means of part payment for an item worth £30, the cashier needs to know the value of the card so that he/she can register that the outstanding £20 will be paid via a different method. If the cashier attempts to take full payment of £30 from a Gift Card with a value of only £10, the card will be declined.
How do I find out how much credit is on my Liverpool ONE Gift Card?
When you receive you Gift Card for the first time, the value on the card will be recorded on its wallet. If you lose track of how much you have spent, there are three ways to check your balance:
Scan the QR code on the back of the card with your Smart Phone.
Visit www.getmybalance.com and enter your card number into the search facility.
Call the local rate phone number printed on the back of the Gift Card (24 hour service)