Role: Environmental Services Assistant Manager at Mitie – Liverpool ONE (Nights)
Hours: Full time (night shifts)
Liverpool ONE never sleeps, and neither does the team that keeps it looking its absolute best.
We’re looking for a driven, confident and experienced Assistant Manager to take charge of our Night Environmental Services operation, leading high-performing cleaning and waste teams across one of the UK’s busiest retail and leisure destinations.
This is more than just a management role. It’s your chance to lead from the front, make real operational impact, and be part of the team that keeps Liverpool ONE running smoothly behind the scenes.
If you thrive in fast-paced environments, know how to bring the best out of people, and take pride in delivering exceptional standards — this could be the perfect next step for you.
As Assistant Manager, you’ll take ownership of the night operation, ensuring Liverpool ONE is clean, compliant, safe and ready to impress every single morning.
You’ll be:
- Leading and motivating Environmental Services teams across cleaning and waste operations
- Driving exceptional standards in line with Service Level Agreements
- Managing staffing levels, resources, equipment and shift planning
- Carrying out audits, inspections and compliance checks
- Coaching and developing Team Leaders and Operatives to achieve their best
- Creating a positive, high-performing and accountable team culture
- Ensuring Health & Safety and environmental standards are always met
- Building strong relationships with stakeholders, retailers and internal teams
- Supporting incident management and stepping in as Duty Manager when required
About you:
You’ll be a natural leader who can confidently manage people, performance and pressure in a busy operational environment
- Previous leadership experience within environmental services, cleaning, waste or facilities management
- Strong people management and team development skills
- Ability to motivate teams and drive performance standardsExcellent organisation and attention to detail
- Experience working within fast-paced operational environments
- Good understanding of Health & Safety practices
- Strong communication and reporting skills
- Comfortable working permanent night shifts
Desirable Qualifications:
- IOSH
- COSHH
- WAMITAB
- Other relevant Health & Safety qualifications
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!