Eligibility

• This promotion is free to enter and open to all UK residents aged 18 or over.
• Employees of Liverpool ONE ELEVATE Partners and their immediate family members or household members are not eligible to enter.
• Maximum of one entry per person.

Entry & Selection

• The competition closes at midnight on 12/04/2026 All entries must be received by this time.
• The winner will be randomly selected by an independent adjudicator from all complete, correct, and eligible entries received by the closing date.
• Winners will be notified week commencing 13/04/2026

General Terms

• The Promoter is not responsible for any IT failures that may affect entry submission.
• The Promoter reserves the right to amend, alter, or terminate the promotion at any time due to circumstances beyond its control.
• Winners may be required to participate in PR and marketing activities for Liverpool ONE.

Prize T&Cs

• 🏐 4 tickets for the Netball Super League Match at M&S Bank Arena on Saturday 9 May
• 🏨 Hotel stay at Hilton Liverpool City Centre for a family of four on Saturday 9 May
• 🍖 Sunday lunch sharing platter for 4 people at Brewski Liverpool
• 🏠 4 tickets to the Upside Down House on Sunday 10 May 12-1.30pm
  • Standard tickets (without Ticket Protection) cannot be refunded for adverse weather, queues or any other reason, including those that are outside of our control.
  • -You can arrive anytime during your time slot. Last entry to the House is 30 minutes prior to closing. – Opening hours can be found on our website. If you miss your scheduled time slot, it is under the discretion of the House staff to be allowed entry in the following time slot.
  • The maximum capacity inside the House is 20 people, with 10 people on the Upper floor and 10 people on the Ground floor. The overall experience usually lasts about 15-20 minutes.
  • Queues may be exceptional longer on weekends, school holidays and at peak times.
  • We do not permit any professional equipment being used for filming unless our Corporate Head Office has provided prior written consent. For any such requests, we offer Private Hire options. Enquiries can be sent to info@upsidedownhouse.co.uk
  • We are not responsible for any loss or damage of personal belongings.

Prize Collection & Redemption

• If a winner is unable to accept their prize or cannot be contacted within 7 days of the first notification attempt, the Promoter reserves the right to select another winner.
• All prizes must be collected and redeemed within three months of closing date.
• If a winner does not collect or redeem any or all elements of the prize within the specified timeframe, the prize will no longer be valid.
• Physical prizes must be collected from the Information Centre on Wall Street.
• Prizes cannot be exchanged for cash
• Prizes are subject to availability

Privacy & Data Usage

• The Promoter’s decision is final, and no correspondence will be entered into.
• First names and counties of prize winners will be available for one month after the competition’s end by emailing info@liverpool-one.com, stating the promotion name and date.
• By entering, participants agree to receive a confirmation email from Liverpool ONE.
• If chosen as a winner, entrants agree that Liverpool ONE may share their contact details (email and/or phone number) with participating businesses to facilitate prize redemption.
• By opting into the Liverpool ONE newsletter, entrants agree to receive updates on store openings, offers, events, and competitions.
• Liverpool ONE will not share data with third parties. Participants can unsubscribe at any time via the link in emails or by contacting info@liverpool-one.com.

Promoter Details

• The promoter of this free prize draw is Land Securities Properties Limited (registered number 961477)  of 100 Victoria Street London SW1E 5JL (“Land Securities”) who are the data controller. You can contact the centre at websites@landsecurities.com.