Reiss - Liverpool ONE

Menswear Floor Manager at Reiss

Job title: Menswear Floor Manager

Job type: Full time

Hours per week: 40 hours per week

About the role:

Join our dynamic Retail team in Liverpool ONE as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Who you are:

  • Previous experience of supervising a team
  • Strong background in a customer facing role ideally within a premium or luxury environment
  • Ability to guide and coach others
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Excels under pressure

What you’ll be doing:

  • Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
  • You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
  • Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
  • Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
  • Providing an in depth knowledge of our brand and our products to our customers and your team
  • Actively engage and undertake duties that supports the store operations
  • Delivering team briefs and contribute to team meetings
  • Supporting the store management in assisting with team development

What we’ll do for you:

  • Business wear allowance
  • Employee discount up to 75%
  • Sales and service bonus scheme
  • Refer a friend bonus scheme
  • Long Service bonus scheme
  • Contributory pension scheme
  • Structured training and development programs
  • Employee Assistance Programmes: Retail Trust and Life Works
  • 25 days of holiday

How to apply: Bring CV into store on Peter’s Lane

Closing date: 16 March 2026