Liverpool ONE Information Centre & Toilets

The Liverpool ONE Information Centre and toilets are located on Wall Street.

The Information Centre is staffed by the friendly and knowledgeable Guest Services Team who are able to assist with all types of visitor enquiry. They are here to help everyone – visitors and locals alike – to make the most out of our fantastic city. 

Services available at the Information Centre:

  • City maps and Liverpool ONE brand directory map
  • Brand signposting
  • What’s on and event information 
  • Tourism and attraction information
  • Accessibility services and information
  • Free Toilets including accessible toilets and stoma friendly toilets
  • Changing facilities
  • Photobooth
  • Liverpool ONE Gift Cards 

For travel inspiration check out the Liverpool’s Guides on VisitLiverpool and TripAdvisor.

You can send your trip enquires to Liverpool City Council’s Tourism Information Centre’s team on 0151 351 0300 or via email on liverpoolvisitorcentre@liverpool.gov.uk

You can reach the Liverpool ONE team on 0151 232 3100 or via email on info.Liverpool-ONE@landsec.com

Information centre and toilets opening hours:

Monday:  09:00 – 20:00
Tuesday:  09:00 – 20:00
Wednesday:  09:00 – 20:00
Thursday:  09:00 – 20:00
Friday:  09:00 – 20:00
Saturday:  09:00 – 19:00
Sunday: 10:30 – 17:00