无障碍设施助您游览

©Liverpool ONE

Liverpool ONE 我们正在与合作伙伴、专家和有无障碍需求的游客一起努力,使Liverpool ONE 和这座城市变得尽可能的温馨。 

 
If you require additional access assistance during your trip, please contact us in advance at info.Liverpool-one@landsec.com and our team will be happy to help.

Accessible and Stoma Friendly Toilets. Changing Facilities 


The use of the accessible toilets, the stoma friendly toilets and changing facilities is free. Ask a member of the Guest Services Team to access the facilities.  Please note, the hoist facility is undergoing maintenance at the moment. 

You can find the toilets on 5 Wall Street next to the Information Centre.

Opening times:

周一至周五 09:00 - 20:00
星期六 09:00 - 19:00
周日:10:30 - 17:00

购物车


利物浦移动商店(Liverpool Shopmobility)通过借用移动设备为行动不便的人提供支持。 

您可以在 Q-Park 3 层找到 Shopmobility。 移动商店开放时间

周一:上午 10:00 - 下午 5:00
周二:关闭
星期三:上午 10:00 - 下午 5:00
星期四:上午 10:00 - 下午 5:00
星期五:上午 10:00 - 下午 5:00
星期六:上午 10:00 - 下午 5:00上午 10:00 - 下午 5:00
周日:上午 11:00 - 下午 5:00

Quiet Hour

 

Over 35 stores are now taking part in the Liverpool ONE Quiet Hour every Friday morning 10am-11am. 

The Liverpool ONE Quiet Hour involves reduced or no music, reduced activities and activations and staff on hand to assist. 
 
The introduction of the Liverpool ONE Quiet Hour is a proof of the ongoing commitment to enhance accessibility to make Liverpool ONE as welcoming as possible. 
Apple
Bath & Body Works
Boux Avenue
Build a Bear
Card Factory
Cass Art
Clarendon Fine Art
Dirty
Dr Martens
Ernest Jones
Everton Two
H Samuel
Hollister
Kiehl’s
KIKO MILANO
Kuoni
Lego Store
Levi’s
MAC
Miniso
Molton Brown
Montirex
My Cookie Dough
Oliver Bonas
Penhaligon’s
Red Run
Specsavers
Superdrug
Superdry
SWATCH
Sweaty Betty
The Body Shop
The Fragrance Shop
The North Face
Under Armour
VANS
Victoria’s Secret

Sensory bags


Sensory bags for children aged 5-15 are available to hire, for free, from Liverpool ONE Information Centre. Sensory bags include:

  – Selection of maps and trails 
  – Selection of sensory toys

  – Ear defenders

Sensory bags must be returned to the Liverpool ONE Information Centre on the same day of hire, and a waiver and T&Cs form needs to be filled out prior to hire.
 

– Sensory bags are to be rented out FREE of charge, but should be returned that same day, to the same location that you collected the bag, before leaving site. Phone details are provided so we can contact you to return.

– Due to the bag containing sensory toys of varied sizes, sensory bags are not be used by anyone under the age of 5 years old, and all users of the bags under the age of 16, must be supervised by an adult at all times when using.

– All items within the bags, are not to be placed near the face, nose, or mouth, and may pose a choking hazard.

– Liverpool ONE cannot guarantee bags will be available, and are rented out on a first come, first served basis.

– Correct and responsible usage of the sensory bags and their contents is the sole responsibility of the user, or their responsible adult. Liverpool ONE take no responsibility for the misuse of any items within the sensory bag, or the sensory bag itself.

Assistance available

信息中心的工作人员热情友好、知识渊博,能够为游客的各类咨询提供帮助。信息中心位于华尔街 5 号。 

开放时间 周一至周五09:00-20:00,
周六09:00-19:00, 周日:10:30-17:00.

SignLive

SignLive provides online video British Sign Language (BSL) interpreting services for Deaf and hard of hearing people from the Liverpool ONE Information Centre.

应用程序助您一臂之力

Liverpool ONE MyONE


通过Liverpool ONE MyONE,游客可以了解Liverpool ONE 的商店、餐馆、酒吧和娱乐场所的最新目录。 

您还可以找到最新的新闻、活动、优惠和竞赛信息。 立即下载应用程序,千万不要错过任何精彩内容!

节省 15%的停车费 


The three Q-Parks within Liverpool ONE collectively offer over 125 disabled car park spaces. 

Save next time you park here, simply enter code LIVONE via the link below and save 15% each and every time you visit. 

Merseyrail  Ticket


Liverpool ONE is minutes away from James Street and 10-15 minutes away from Moorfields, Central Station and Lime Street Stations which also has direct connection to national lines. 

我们鼓励游客就他们的无障碍体验(包括这些应用程序的使用)提供反馈意见。 

 

帮助我们不断提高游客欢迎度。 

实用链接