无障碍设施助您游览Liverpool ONE

无障碍设施助您游览

Liverpool ONE 我们正在与合作伙伴、专家和有无障碍需求的游客一起努力，使Liverpool ONE 和这座城市变得尽可能的温馨。

If you require additional access assistance during your trip, please contact us in advance at info@liverpool-one.com and our team will be happy to help.

无障碍厕所和更衣设施

无障碍厕所和更衣设施免费使用。请与游客服务团队成员联系，以便使用这些设施。

您可以在信息中心旁边的华尔街 5 号找到无障碍厕所。

无障碍厕所开放时间

Monday-Friday: 09:00 – 20:00
Saturday: 09:00 – 19:00
Sunday: 10:30 – 17:00

Shopmobility

Liverpool Shopmobility supports people with mobility restrictions through the loan of mobility equipment.

You can find Shopmobility inside Q-Park on Level 3. Shopmobility opening times:

周一：上午 10:00 - 下午 5:00
周二：关闭
星期三：上午 10:00 - 下午 5:00
星期四：上午 10:00 - 下午 5:00
星期五：上午 10:00 - 下午 5:00
星期六：上午 10:00 - 下午 5:00上午 10:00 - 下午 5:00
周日：上午 11:00 - 下午 5:00

Getting here

By Train
Liverpool ONE is minutes away from James Street and Moorfields train stations, as well as a 15 minute walk from Lime Street Station, which has national lines.

By Bus
The Liverpool ONE Bus Station is the closest bus station and is also the stop for National Express coach services. Queen Square Bus Station is a 10 minute walk.

By Car
The three Q-Parks within Liverpool ONE collectively offer over 125 disabled car park spaces. See further details here.

Assistance during your visit

Liverpool ONE Tourist Information Centre

The Information Centre is staffed by a friendly and knowledgeable team, able to assist with all types of visitor enquiry. You can find the information centre on 5 Wall Street.

Opening times: Monday-Friday: 09:00–20:00,
Saturday: 09:00–19:00, Sunday: 10:30–17:00.

Book assistance ahead of your visit with WelcoMe

Liverpool ONE has partnered with free-to-use service WelcoMe to enable visitors with accessibility needs and/or diabilities to notify the Liverpool ONE Guest Services Team of their visit and of any additional support visitors may need, helping to make visits more predictable.

应用程序助您一臂之力

Liverpool ONE MyONE

The Liverpool ONE MyONE allows visitors to find out the most up to date directory of shops, restaurants, bars and entertainment venues at Liverpool ONE.

You’ll also be able to find the latest news, events, offers and competitions going on. Download the app today and never miss out anything!

社交能力

Sociability helps disabled people find accessible places. The majority of stores, restaurants, and entertainment venues at Liverpool ONE are included on Sociability.

The online directory provides useful and reliable accessibility information, including toilets and access to stores, allowing visitors to filter results based on their specific needs.

路线图

Waymap is a navigation app that works indoors, outdoors and underground, providing step-by-step guidance for visitors – including those with visual impairments – to confidently navigate any venue.

Once you install the app, we recommend adjusting settings to match your accessibility needs.