At Liverpool ONE we are fully committed to ensuring all amenities are easily accessible for everyone.

Liverpoo ONE works in partnership with Local Solutions to support people with mobility restrictions through a Shopmobility Liverpool Service.

The service provides freedom and independence to people who have mobility restrictions through the loan of equipment, including manual and electric wheelchairs and electric powered scooters.

Shopmobility offers a full service from their centre located on the third floor of the Liverpool ONE Q Park car park, which located underneath Chavasse Park and accessible from Strand Street (L1 8LT).

Within Q Park a large number of disabled bays are available and for non-car users, access can be gained from the car park entrance opposite the Hilton Hotel on Thomas Steers Way and next to the Sugar House Steps.

As a result of the Shopmobility service, users are able to access amenities including their favourite shops, art galleries and museums. A trained volunteer can also be provided to assist service users on their journey, subject to availability.

The Shopmobility service is provided by social enterprise Local Solutions in addition to many other community-focused projects offered throughout the North West of England and North Wales.

Please note, Shopmobility staff require 24 hours’ notice for booking purposes and equipment is subject to availability.

Opening hours:
Monday to Friday 10am – 6pm
Saturday 9am – 6pm
Sunday 11am – 5pm

For further information, including how to book, please visit: Or alternatively call them on: 0151 709 0990 or email.