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Security Officer at Mitie – Liverpool ONE

Role: Security Officer for Mitie, at Liverpool ONE

Hours: Hours of work a rolling pattern of 4 days working and 4 days off, 11am until 11pm. 

About the role: Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre. This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service.

You will be responsible for maintaining a visible security presence, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.

المسؤوليات الرئيسية:

Operational Duties

  • Provide a professional security service in accordance with site Assignment Instructions (AIs)
  • Ensure compliance with UK legislation, Mitie policies, and site procedures
  • Review Assignment Instructions regularly and suggest improvements where appropriate
  • Complete accurate incident reports and detailed notebook entries
  • Conduct check calls at allocated times and follow site schedules
  • Liaise with emergency services and Mitie’s Communication Centre when required

Safety and Security

  • Identify and report Health and Safety hazards promptly
  • Remain alert to potential threats and respond appropriately
  • Handle challenging situations calmly and professionally
  • Use initiative and teamwork to prevent loss, damage, or disruption

Training and Development

  • Complete all mandatory training and site-specific competencies
  • Undertake additional training to support continuous professional development
  • Use technology effectively to meet operational objectives
  • Ensure SIA licence renewals are completed at least 16 weeks before expiry

عنك

  • Previous security experience
  • Valid SIA Licence (Security Guarding or Door Supervision)
  • Strong communication skills and a professional, customer-focused approach
  • Reliable, detail-oriented, and committed to high standards

Why join Mitie?

  • Opportunity to work for a leading facilities management company
  • Consistent shift pattern with good work-life balance
  • Ongoing training and development opportunities
  • High-profile, dynamic working environment

Their market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

They have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. They offer financial wellbeing assistance through their Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join Mitie, they’ll give you a link to their flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

Mitie give you access to high street discounts from thousands of well-known retailers, gyms and more through their MiDeals platform. And they have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. Mitie also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

Mitie award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!