Role: Supervisor
Hours: 40 hours per week
As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and customers.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. Oliver Bonas are open to having conversations about working flexibly.
OB Supervisors will: Contribute to the store’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the stores’s sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager’s absence or at their request. Support the team in the manager’s absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
Follow all company health and safety and security guidelines.
Bonas Benefits:
- Up to 50% discount on our fantastic products.
- 30 days holiday – increasing each year after two years’ service (up to 35 days).
- Westfield Health Be Well Cash Plan.
- Auto-enrolment into our pension plan.
- Access to 360L – our eLearning platform
- Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
- Annual discretionary profit related pay scheme.
What they’re looking for:
- Experience in retail at supervisor or key holder level.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and a natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.