Zombies Unleashed – FAQs

Zombies Unleashed - FAQs

Zombies have been unleashed and have taken over Liverpool ONE. It’s up to you to clean up the streets.

Take a look at our FAQs which should answer any questions you should have about the app. Don’t forget to also check out our quide on how to play the game.

What can we expect from Liverpool ONE this Halloween?

Liverpool ONE has something for everyone this Halloween.

In addition to up to saving up to 50% off at their favourite stores, bars and restaurants, the city’s students will be treated to a ‘first go’ of the new Zombies Unleashed App at Liverpool ONE’s Student Event on Wednesday 25 September.

The App is FREE to download and available from your usual App Store. The App is aimed at players aged 12+ and contains ‘scare’ content. Hunt and unlock the zombies, do battle to earn points, even make them dance and share ghoulish selfies. Available until 3 November.

Later in October, and in time for half term, our Spooktacular event begins with lots of stores offering FREE in-store family fun, plus creepy surprises all over Liverpool ONE. On the big day itself, from 4- 7pm expect a family street party to remember with spooky appearances, ghoulish games, music and giveaways.

What is Zombies Unleashed?

Zombies Unleashed is a FREE to download App and available from your usual App Store developed by Liverpool ONE.

The App is aimed at players aged 12+ and contains ‘scare’ content. The game involves hunting and capturing up to seven zombies, doing battle to earn points, even make them dance and share ghoulish selfies.

Once downloaded, players can access one zombie straight away and should head to Liverpool ONE to hunt down six special trigger points to capture the full set!
Offering new and exciting ways to entertain shoppers and diners and provide reasons to come back time and again is incredibly important to Liverpool ONE. Following on from the success of the Dinosaurs in the spring, our Summer of Champions and of course our famous Christmas line-up, Zombies Unleashed is a fun addition to any visit; and one players are likely to share with their friends.

How much does the App cost to download?

The App is free to download. Once downloaded, you will be asked to register your details. You can play the App without registering by clicking on ‘skip’, however, to appear on the leader board you must create an account and register as a user.

Where can I find the App trigger points to unlock the zombies?

You can’t miss the giant zombie posters on Peter’s Lane, Wall Street, Paradise Place opposite the entrance to John Lewis, Custom House Place, Chavasse Park, the Galleria near the entrance to Odeon and South John Street. Plus don’t miss the Zombie Mayhem, Fun Scare Zone, Battle Zone and Energy Boost markers hidden around Liverpool ONE which unlock extra special features.
What ages is Zombies Unleashed suitable for?

The App is aimed at players aged 12+ as it contains ‘scare’ content. The game involves hunting and capturing up to seven zombies, doing battle to earn points and share ghoulish selfies.

To unlock a zombie, players should find one of 7 trigger points around Liverpool ONE. Once you’ve found a trigger, make sure your App is open. Click the ‘Scan’ button and scan the ‘Scan to unlock your zombie message on the poster using your device.

All that’s left to do is stand back and unleash the undead!

What happens to the zombies once they are unlocked?

Once you’ve unlocked a zombie, it will go to the CRYonic Preservation Tool, or CRYPT for short.

Here you can make them dance for your amusement, and take pictures and videos to share with your friends.

To access the CRYPT, click the menu button in the top left-hand corner of the screen and select ‘CRYPT’. Here you will see all the zombies you’ve unlocked.

Via the menu, you can also visit the leaderboard, Zombie Mayhem Zone, help, the scanner and find out a bit more about who your zombie used to be!

What is an energy boost?

An energy boost tops up your strength, so you’re better equipped to take on the undead in battle!

Not all boosts have the same amount of energy, so it pays to keep looking for new boost points. You’ll find various energy boost points across Liverpool ONE, just look in store and restaurant windows.

How do I battle with the zombies?

You can battle the zombies by visiting the the Zombie Mayhem Zone on from the main menu. This is the only way to get onto the leaderboard.

Do I have to be at Liverpool ONE to animate the zombies? What happens when I leave?

There are various interactive markers around Liverpool ONE that enable you to unlock zombies and boost your energy for battle. These features are only available at Liverpool ONE. But you are able (and encouraged!) to play with your new ghoulish friends away from Liverpool ONE. You can walk them around, make dance and create your own photos and videos anywhere you like!
How do I create videos and photos of the zombies?

You can create videos and photos of the zombies in GO! mode. Simply use the ‘REC’ and camera icons at the bottom of the screen.

‘REC’ will create a short video you can save to your phone or share across social channels. The camera icon will allow you to take an image of the zombies to save to your device or share as you wish.

Will the app work after the campaign has finished?

You will still be able to access the App to play with the zombies at home. However, the interactive markers will no longer be available in Liverpool ONE from 3 November.

My app isn’t working what do I do?

In the first instance, use the App ‘Help’ button. Also be sure to check our FAQs on the Liverpool ONE website to see if your device is compatible with the App. If all else fails, delete the App and re-download it.

What phones and operating systems does the app work on?

• iOS Version: iOS 12

iPhones: iPhone XS MAX; iPhone XS; iPhone XR; iPhone X; iPhone 8; iPhone 8 Plus; iPhone 7; iPhone 7 Plus; iPhone 6s; iPhone 6s Plus; iPhone SE iPads:; 12.9;inch iPad Pro 2nd generation; 12.9;inch iPad Pro 1st generation; 10.5;inch iPad Pro; 9.7;inch iPad Pro; 9.7;inch iPad (2018 Model); 9.7;inch iPad (2017 Model)

• Android Version: Android 8 (Oreo)

Devices: Asus Zenfone AR; Asus Zenfone ARES; Google Nexus 5X; Google Nexus 6P; Google Pixel, Pixel XL; Google Pixel 2, Pixel 2 XL; Nokia 6 (2018); Nokia 6.1 Plus; Nokia 7 Plus; Nokia 8; Nokia 8 Sirocco; Huawei P20, P20 Pro; Huawei Honor 10; Huawei Nova 3, 3i; Huawei Mate RS Porsche Design; LG G6; LG G7 ThinQ; LG V30, V30+, V30+ JOJO; LG V35 ThinQ; Moto G5S Plus; Moto G6; Moto G6 Plus; Moto X4; Moto Z2 Force; Moto Z3; Moto Z3 Play; OnePlus 3T; OnePlus 5; OnePlus 5T; OnePlus 6; Sony Xperia XZ Premium; Sony Xperia XZ1, XZ1 Compact; Sony Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium; Vivo NEX A; Vivo NEX S; Samsung Galaxy A5 (2017); Samsung Galaxy A6 (2017); Samsung Galaxy A7 (2017); Samsung Galaxy A8, Samsung Galaxy A8+ (2018); Samsung Galaxy Note 8; Samsung Galaxy Note 9; Samsung Galaxy S7, Galaxy S7 Edge; Samsung Galaxy S8, Galaxy S8+; Samsung Galaxy S9, Galaxy S9+; Samsung Galaxy Tab S4; Xiaomi Mi8, Mi8 SE, Mi Mix 2S, Pocophone F1; iPhone XS MAX; iPhone XS; iPhone XR; iPhone X; iPhone 8; iPhone 8 Plus; iPhone 7; iPhone 7 Plus; iPhone 6s; iPhone 6s Plus; iPhone SE.

Devices for the Chinese Market: Xiaomi Mix 2S, Mi 8; Huawei P20, P20 Pro; Porsche Design Mate RS, Mate 20 Lite.

Can I play the game and not register my details?

Yes, you can bypass the sign-up process when the App loads and play as a guest user. However, users must sign up and register with a few brief details if they want to appear on the leaderboard.

Do I have to be on Wi-fi to use the App?

You don’t have to be on Wi-Fi or 4G to play the app, but you do have to be on Wi-fi to download it.

If you have created a user account, you must also have internet access (Wi-Fi or 4G) to be able to log in. Once logged in you no longer need Wi-Fi or 4G to play. If you require internet access, you can log on to Liverpool ONE’s free public Wi-Fi via your device settings.


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