Holland & Barrett - Liverpool ONE

Holland & Barrett Health and Wellness Expert

Position: The purpose of this role is to be the brand ambassador for Holland & Barrett, delivering and exceeding exceptional standards of retail operation, to give world class customer service every time.
To be fully customer centric at all times, leading by example and ensuring levels of service continuously exceed customer’s expectations against company targets

To ensure the customer always come first • Maintain stock accuracy within the store to maximize on shelf availability, and stock management operational controls • Ensuring full compliance and understanding in relation to Health & Safety within the store Key ingredients • Excellent communication and ‘people’ skills • The ability to work under pressure and handle challenging situations in a fast-paced customer centric retail environment • Confidence, drive and enthusiasm • Decision-making ability and sense of responsibility • The ability to understand and analyze sales figures on a daily basis to enable the store to trade within company parameters and goals • Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living • The ability to undertake study to support the product knowledge required to achieve an accredited qualification • A drive to succeed and a can-do approach • A good degree of numerical skills • Basic IT skills to use iPads to review products and solutions with customers • Great verbal communication skills • Role Profile • Commercial awareness to enable the store to achieve company goals • The ability to complete regular computer-based training to ensure exceptional product knowledge • Ability to effectively multi-task

Hours: 28

Closing Date: 20 July 2024

Please send a cover letter with your CV to Szilviabardi@hollandandbarrett.com