Information Centre

For all the information and the full lowdown on the shops, bars and restaurants here in the heart of Liverpool, visit the Liverpool ONE Information Centre.

You’ll find it on Wall Street, only around a minute’s walk via Kenyon’s Steps from Q-Park Liverpool ONE on Strand Street and just three minutes from Liverpool Central rail station.

Inside the centre, we have a helpful team ready and waiting to answer your questions and provide full Liverpool ONE tourist information.

We can help you find your way around with maps of our shopping centre. There are hundreds of shops, eateries and bars here, as well as coffee shops, kiosks and department stores, so there’s plenty to see and do. We’ll make sure you don’t get lost and can find your favourite stores and brands quickly and easily. Let us guide you through our terraces, outdoor eating areas, grand shopping arcades and open air streets packed with your high street favourites.

There’s always something happening here at Liverpool ONE, including special offers and events. We’ll be happy to fill you in, as well as offering advice on where to visit, eat, shop, park and stay.

Sipple Hydration Station

We’ve partnered with Sipple to bring a brand new Hydration Station to Liverpool ONE! Available in the Information Centre, the station provides the option of free tap water or filtered, chilled water for a small charge helping customers cut down on their plastic bottle use and grab water on-the-go. As well as the Sipple station, visitors can also now buy Chilly’s bottles from the Information Centre.