Online shopping made even easier!

Working with our partners, Doddle, Liverpool ONE offers a speedy, one-stop click and collect service from our Information Centre on Wall Street.  Our convenient service means you will no longer have to wait in all day for your parcel or worry about missing that important delivery.  Instead, you can take advantage of our secure and efficient service by visiting the Liverpool ONE Information Centre while you’re on your lunch or in shopping at the weekend, where you can collect your online shopping at a time that best suits you.

How it works

You can use the Doddle at Liverpool ONE service to either collect or return your online shopping.


Doddle works with a range of online partners, so if you’re shopping online, just select Doddle at Liverpool ONE as your collection location when you reach the checkout and we’ll do the rest.  You’ll receive a notification by email or text message once we have received your parcel along with information about the forms of ID you’ll need to provide to pick it up.  It really is that simple!


Doddle offers free returns with most online partners. Each partner operates slightly differently, so just follow the returns process on the retailer’s website and choose Doddle at Liverpool ONE as the return location. If you wish to return a parcel to a Doddle partner which does not offer free returns, please visit the Doddle website, where you can also learn more about other services and memberships offered by Doddle.

Opening Times

Monday – Friday: 9am – 8pm

Saturday: 9am – 7pm

Sunday: 10am – 5pm

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