Learning and Development

Learning and Development

At Liverpool ONE, we’re passionate about learning and development – you can see how much it means to us as it is written into our values.

When you join us, your training and development programme starts on day one with your Liverpool ONE induction. You’ll learn about our mission, vision and values, our culture, and what you can expect as a member of the Liverpool ONE team.

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You’ll get to meet the rest of the team and go on a guided tour, learning about Liverpool ONE’s story and seeing behind the scenes.

We have a suite of training and development opportunities available to all the team throughout the year. It will vary depending on your role and your personal development aspirations, however, your role may require essential training, such as an SIA licence, first aid qualification or data protection training, and our HR team will always support you with this. There are also plenty of opportunities for further development that you can chose to take part in, for example, enhanced customer experience training, fire marshal training, mental health awareness, our fantastic volunteer scheme and so much more.

We have a rolling management development programme for our managers and department heads, and an optional talent development programme for our non-management top performers. We pride ourselves in working with the very best trainers, providing quality training for our team which is fun, interesting and valuable to your professional development.

Investors in People have recognised Liverpool ONE as a progressive and committed employer who recognises that the learning and self-development of the team is key to our success and our ability to fulfil our potential. Wherever possible we will promote from within and we always encourage personal development.

We want to put you at the heart of your development with regular performance reviews with your line manager your development goals will always be supported and encouraged. We recruit the best people and are committed to supporting you as you develop, whatever stage of career you’re at.

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