Charity Collections

Charity collections

Due to the measures being implemented against the Coronavirus spreading, we had to review our Charity Collections policy.

After careful consideration, and in line with official Government advice, we have decided to stop facilitating our Charity Collections.

The safety of our charity collectors, staff and customers is our absolute priority.

You can still apply for a Charity Collection permit if you wish – applications are being processed and you will be notified once Charity Collections are up and running again.

We look forward to welcoming you to Liverpool ONE!

Download Form

We’d love for you to come back and fundraise with us again! To gain permission to hold a charity collection, please complete and submit this short online application. Alternatively, you can download the form and email it to lauren.hover@liverpool-one.com.

Please submit your request at least two weeks before the start date of your collection.

Charity collection guidelines

Permission to hold a charity collection means:

  • Your organisation can hold a bucket collection on the agreed time and date with a maximum of 10 volunteers in Liverpool ONE at any one time.

We are unable to grant permission for fundraising activities that involve:

  • Direct Debit sign-ups;
  • Sale of raffle tickets;
  • Sale of items with a fixed price;
  • Sale of food, drink (etc).

We ask charity collectors to not:

  • Bring additional structures such as tables, banners, pop up stands or similar;
  • Hand out leaflets or put up posters (unless using the ONE Community Stand);
  • Stand directly outside our retailer’s doors (you should be positioned in the middle of the street);
  • Wear fancy dress or play music (unless permission has been granted in advance by Liverpool ONE);
  • Aggressively market your cause;
  • Do any political or religious speech.

In line with Liverpool City Council’s charity collection guidelines:

  • Anyone under the age of 16 who volunteers as a charity collector must be accompanied by an adult;
  • All collection boxes should be securely closed and sealed with charity name and number prominently displayed on the bucket;
  • Collectors should be stationary, in no more than pairs and positioned at least 25m from another collecting pair.

You should also be aware:

  • Liverpool ONE’s car parks are privately owned and we’re unable to offer free parking;
  • Liverpool ONE is unable to hold, store or bank money collected;
  • Liverpool ONE will only grant permission for one charity to collect in Liverpool ONE per day.

N.B.   For charities wishing to combine a charity collection with a performance or use of the ONE Community Stand, additional permission will need to be granted by Liverpool ONE. Please contact lauren.hover@liverpool-one.com for more information.   

Charity Collection Form

  • Organisation responsible for charity collection

    (e.g. school, sports club, student union, NCS team, your employer) If yes, please complete the section below.
  • Recipient of funds raised

    Please provide details of the charity / appeal / organisations receiving the money you collected.
  • (e.g. £100 will be used to mean…?)
  • (if applicable)
  • Charity Collection Details

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • :
  • :
  • (Up to 10 collectors)
  • (please include handles)*
    By checking this box, you are declaring that you have read and will adhere to the guidelines outlined above. You are also certifying that the information included in this application form is accurate and the proceeds of your charity collection will be donated in full to the charity / appeal / organisation stated.





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