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Beauty Bazaar – Assistant Retail Manager
Looking for something unique? So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent. At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.
We are looking for an Assistant Retail Manager to support the current Management team to offer the highest possible standard of customer service. Through your management of the teams, you will ensure we provide a positive, outgoing approach that will ensure each and every one of our customer’s needs are met. This role is, full time; 40 hours on a fixed term maternity contract until (on or before) January 2022.
What you will be doing
Maximise sales by actively seeking to increase the service provided by our teams.
Support the Management team at internal and external events.
Manage the life cycle of customer enquiries and ensure each customer interaction is followed through to the end.
Support in the daily management of the Store, ensuring all H&S and security policies and procedures are adhered to.
To ensure all staff training is undertaken with both new and existing team members.
Proactively review goods in all departments, encouraging good working relationships, to be able to provide a full service to the clients to drive sales across the store.
Skills and experience you need
You will have a previous experience of working as an Assistant Manager or Supervisor.
You will have extensive knowledge of the current beauty trends
You will be technology literate with a good working knowledge of Web
You will have good organisation skills
You have a sales driven attitude
You are positive and proactive
You are a confident communicator, both written and verbal
You have genuine passion for beauty and fashion
You have a keen eye for details
You are stylish, fun and welcoming
We are Harvey Nichols.
A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants.
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
Very generous staff discount with up to 60% off Fashion and 30% off Beauty
Apply online at https://careers.harveynichols.com/job/assistant-retail-manager-4306