Click and Collect

Liverpool ONE offers a speedy, one-stop click and collect service from our Information Centre on Wall Street.
Find out moreDue to extra measurements in place to maintain a COVID Safe environment, our Information Centre is currently closed. Some of the information on this page may be out of date.
If you need to get in touch with us, please call 0151 232 3100, or email us on info@liverpool-one.com. You can also follow our social media channels on Facebook, Twitter and Instagram.
Liverpool ONE offers a speedy, one-stop click and collect service from our Information Centre on Wall Street.
Find out moreYou can leave your shopping bags with us so that you’re free to enjoy doing more of the things you love at Liverpool ONE.
Find out moreLet us know if you've mislaid an item at Liverpool ONE with our online form.
Let us knowYou’ll find us near The Entertainer on Wall Street, only around a minute’s walk via Kenyon’s Steps from Q-Park on Strand Street and just three minutes from Liverpool James Street Train Station.
The Liverpool ONE Information Centre is where you come to purchase gift cards, drop off parcels via our Doddle Click & Collect service and to use our hands-free shopping service. We can help you find your way around with maps, store guides and dining leaflets of our shopping centre. There are hundreds of shops, eateries and bars here, as well as coffee shops, kiosks and department stores, so there’s plenty to see and do. We’ll make sure you don’t get lost and can find your favourite stores and brands quickly and easily. Let us guide you through our terraces, outdoor eating areas, grand shopping arcades and open-air streets packed with your high street favourites.
There’s always something happening here at Liverpool ONE, including special offers and events. We’ll be happy to fill you in, as well as offering advice on where to visit, eat, shop, park and stay.
With so much to explore at Liverpool ONE, make sure you don’t miss a thing by planning your day at Liverpool ONE. We have all the services to make your visit as easy as possible, including car parking and easy-to-follow store maps.
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