Customer Services and Information Centre

You’ll find us near The Entertainer on Wall Street, only around a minute’s walk via Kenyon’s Steps from Q-Park on Strand Street and just three minutes from Liverpool James Street Train Station.

The Liverpool ONE Information Centre is where you come to purchase gift cards, drop off parcels via our Doddle Click & Collect service and to use our hands-free shopping service. We can help you find your way around with maps, store guides and dining leaflets of our shopping centre. There are hundreds of shops, eateries and bars here, as well as coffee shops, kiosks and department stores, so there’s plenty to see and do. We’ll make sure you don’t get lost and can find your favourite stores and brands quickly and easily. Let us guide you through our terraces, outdoor eating areas, grand shopping arcades and open-air streets packed with your high street favourites.

There’s always something happening here at Liverpool ONE, including special offers and events. We’ll be happy to fill you in, as well as offering advice on where to visit, eat, shop, park and stay.