Safer Shopping in Liverpool

Steps to Safer Shopping

We are now open for shopping, dining and leisure!

Welcome back to Liverpool ONE! We’re looking forward to you returning, but we’re asking you to keep three key principles in mind:

Hands – wash or sanitise your hands regularly 

Face – wear a face covering unless you are medically exempt

Space – be smart, stay apart 

When returning to Liverpool ONE you’ll need to wear a face covering whilst you are in stores, unless you are medically exempt. If you forget yours, use the mask vending machine with lots of different options. This can be found in the Galleria, outside Barburrito.

a graphic explaining 4 simple steps to safer shopping

1. Stick to the left

A system will be in place where visitors can navigate Liverpool ONE by keeping left at all times. Signs and arrows will be in place so this is easy to follow. Our wide shopping boulevards will make it easy for visitors to enjoy plenty of space.

2. Keep a distance of 2 metres

Visitors are encouraged to heed the advice to keep a distance of 2 metres from other visitors whilst visiting Liverpool ONE.

3. Give way

We’re asking customers in specific spots to give way to others to avoid bumping into one another.

4. Sanitise your hands

Keeping hands clean, and avoiding touching your face, is still a highly effective way to stop the spread. Use our toilets or hand sanitiser stations located around Liverpool ONE. Our toilets are open between the following times:

Monday – Friday 9.30am – 8pm
Saturday 9.30am – 7pm
Sunday 11am – 5pm



We use cookies on this website to give you the most relevant experience. More information can be found in here.